SMS messaging compliance
Every message goes out over carrier-registered 10DLC campaigns, with built-in opt-in capture, automatic STOP/HELP handling, and audit-ready consent logs — keeping you on the right side of TCPA and the mobile carriers.
Security & Compliance
Compliant and secure, so you don't have to worry
KindEngage handles the messaging and payment compliance machinery — TCPA, 10DLC, PCI, and your donors' data — so your nonprofit can focus on its mission.
The essentials
Trust, built in by default
The compliance and security work that protects your nonprofit — handled for you.
Secure payments
Donations run on PCI-DSS compliant payment infrastructure. Card details are tokenized by the processor and never touch or sit on our servers.
Data protection & privacy
Your data is encrypted in transit and at rest. And we never sell or share your donors' phone numbers or mobile opt-in data with third parties for marketing — full stop.
Reliable & US-supported
A 98% SMS delivery rate, monitored infrastructure, and a US-based team that understands nonprofits and faith communities.
Handled for you
The compliance checklist, done
Things you'd otherwise have to set up, monitor, and document yourself.
- 10DLC brand & campaign registration
- Opt-in & consent capture
- Automatic STOP, HELP & UNSUBSCRIBE handling
- Quiet-hours & message-frequency compliance
- PCI-DSS compliant payment processing
- Tokenized cards — never stored by us
- Encrypted data, in transit and at rest
- Audit-ready consent & message history
- Automatic tax-deductible receipts
- Donor data never sold or shared for marketing
FAQ
Security & compliance questions
The trust details, answered.
KindEngage is built around TCPA compliance. We capture and store opt-in consent, honor STOP and opt-out requests automatically, respect quiet hours, and keep audit-ready logs — so your messaging stays compliant without you managing the details by hand.
10DLC (10-digit long code) is the carrier-approved standard for business and nonprofit texting in the US, and registration is required to send reliably. KindEngage handles brand and campaign registration for you, so your messages are trusted by the carriers and actually get delivered.
Donations are processed on PCI-DSS compliant infrastructure. Card data is tokenized by the payment processor and is never stored on KindEngage's servers, and donors receive automatic, tax-deductible receipts.
No. We never sell or share your donors' phone numbers or mobile opt-in data with third parties for marketing or promotional purposes. Your donor data belongs to you — see our Privacy Policy for the full, carrier-required language.
They're unsubscribed immediately and automatically, and we keep a record of the opt-out. They can text START anytime to resubscribe, and HELP returns your organization's support information. All of it is handled for you.
Yes. Data is encrypted in transit (TLS) and at rest, and access is restricted and monitored.
Still have questions?
Talk to Our Team